Conflict Resolution

Don’t allow your organization to get stuck in a blame-blame environment where passing the buck is the norm. Conflict is good for team building if you learn appropriate assertiveness techniques, how to deal with different personalities, and how to identify others’ agendas when mapping out positive negotiations. Let Donna teach your organization how to use winning strategies to combat hostile interactions. (3 hour workshop)

 

Learning Outcomes:

 

*      Utilize positive negotiations

*      Create a team building environment

*      Demonstrate assertiveness techniques

*      Identify personality types and how to use this information in resolving conflict

 

 

 

 

 

Delivery Method-

PowerPoint presentation. After introduction the first half will be a lecture format and then problem-solving activities, role-playing and discussion regarding negotiation skills.

Attendees will discover their personality types and participate in assertiveness training.

 

 

 

This information is intended as an educational tool devised to keep you informed of the latest medical knowledge and wellness information. It is not intended to serve as a substitute for changing the treatment advice of your doctor. You should never make a medical change without first consulting your physician.

 

 

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All Rights Reserved. Contact us at

256-721-4063 or email: Donna@healthopera.biz